Enterprise Chat ApplicationsWe’ve been building chat applications since 2002 - that’s a long time!New Blog is Here for 2024 Patrick Madden 3/25/21 Patrick Madden 3/25/21 Chime Deflection: Collect Additional Info During Deflection Read More Instant 6/26/20 Instant 6/26/20 Using Instant Chime, Razor, and Adapted Cards to display estimated wait times to reach a service desk agent Read More Instant 6/22/20 Instant 6/22/20 Display an updated value for the estimated wait time to the guest waiting for agent Read More Instant 1/29/20 Instant 1/29/20 We've posted a Bot Framework Direct Line example to connect to Instant Chime queue (for help desk routing) Read More Instant 9/25/19 Instant 9/25/19 Microsoft Teams Help Desk Read More Instant 5/29/19 Instant 5/29/19 Enterprise Click to Chat with Microsoft Teams Read More Instant 5/23/19 Instant 5/23/19 Announcing Instant Chime for Microsoft Teams - Chat Support Desk using Microsoft Teams Read More Instant 11/7/17 Instant 11/7/17 Updated build of Instant Chime for Microsoft Skype is available Read More Cassie Regan 3/31/17 Cassie Regan 3/31/17 Chime for Lync 2.6 - User Interface Localization Read More Newer Posts Older Posts
Patrick Madden 3/25/21 Patrick Madden 3/25/21 Chime Deflection: Collect Additional Info During Deflection Read More
Instant 6/26/20 Instant 6/26/20 Using Instant Chime, Razor, and Adapted Cards to display estimated wait times to reach a service desk agent Read More
Instant 6/22/20 Instant 6/22/20 Display an updated value for the estimated wait time to the guest waiting for agent Read More
Instant 1/29/20 Instant 1/29/20 We've posted a Bot Framework Direct Line example to connect to Instant Chime queue (for help desk routing) Read More
Instant 5/23/19 Instant 5/23/19 Announcing Instant Chime for Microsoft Teams - Chat Support Desk using Microsoft Teams Read More
Instant 11/7/17 Instant 11/7/17 Updated build of Instant Chime for Microsoft Skype is available Read More